Shipping policy

Shipping Policy
Effective Date: July 22, 2026

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing
Orders are processed within 1–3 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding weekends and holidays.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information (when available).
Shipping Times
Estimated delivery times vary depending on your location and product availability.

United States: 7–15 business days
Canada: 7–18 business days
United Kingdom: 7–15 business days
Australia: 8–18 business days
Europe: 7–20 business days
Other International Destinations: 10–25 business days
Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs
Shipping costs are calculated at checkout unless your order qualifies for a free shipping promotion.

Multiple Shipments
Because we work with multiple fulfillment partners, items from the same order may be shipped separately. If this happens, you will receive separate tracking information for each shipment when available.

Tracking Your Order
Once your order has shipped, you will receive a tracking number by email if tracking is available for your shipment.

Please allow up to 72 hours for tracking information to become active after you receive your shipping confirmation.

Delays
Unexpected shipping delays may occur due to:

High order volumes
Severe weather
Customs inspections
Carrier delays
Holidays or other circumstances beyond our control
We appreciate your patience if delays occur.

Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address.

If an incorrect address is provided, please contact us as soon as possible. If your order has not yet shipped, we will do our best to update the address. Once an order has shipped, we may not be able to make changes.

Lost or Stolen Packages
If your tracking shows your package as delivered but you have not received it, please:

Check around your delivery location.
Ask household members or neighbors if they accepted the package.
Contact the shipping carrier for additional information.
If you still need assistance, contact us and we will help investigate the issue.

Contact Us
If you have any questions about shipping or your order, please contact our customer support team. Be sure to include your order number so we can assist you as quickly as possible.